At dkok, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use the dkok platform, why we collect it, how we use it, and what rights you have over your own information. No jargon, no hidden clauses — just a straight explanation of how dkok handles your data.
Six core commitments that define how dkok handles your personal information every day.
dkok uses industry-standard encryption and security protocols to protect your personal data. Your account information, payment details, and gaming history are stored on secured servers with restricted access. We review our security practices regularly to stay ahead of emerging threats.
dkok does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate the dkok platform, process your transactions, and comply with legal obligations. That's it — no data brokers, no advertising networks, no exceptions.
Registered dkok players have the right to access, correct, and request deletion of their personal data. If you want to know what data dkok holds about you, or if you want to update or remove it, contact our support team and we will handle your request promptly and transparently.
dkok only collects the data that is genuinely necessary to operate the platform and provide you with a good experience. We don't collect data for the sake of it. If a piece of information isn't needed to run your account, process your payments, or keep the platform secure, dkok doesn't ask for it.
dkok does not keep your personal data indefinitely. We retain data only for as long as it is needed for the purpose it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised so it can no longer be linked back to you.
If dkok sends you promotional emails or notifications, you can opt out at any time. Every marketing communication from dkok includes an unsubscribe option. You can also manage your communication preferences directly from your account settings without needing to contact support.
dkok is an online gaming and betting platform operated for players in Bangladesh. When this Privacy Policy refers to "dkok", "we", "us", or "our", it means the dkok platform and the team responsible for operating it. This Privacy Policy applies to all users of the dkok website, mobile app, and any related services.
dkok is the data controller for the personal information collected through the platform. This means dkok is responsible for deciding how and why your personal data is processed. If you have any questions about how dkok handles your data, you can reach us at [email protected].
This Privacy Policy should be read alongside the dkok Terms and Conditions. Together, these two documents explain the full terms of your relationship with dkok.
dkok collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the dkok website or app, and occasionally from third parties such as payment providers. Here is a breakdown of the types of data dkok collects:
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you during registration or verification |
| Contact Data | Mobile number, email address | Provided by you during registration |
| Payment Data | bKash/Nagad account number, transaction references | Provided by you when making deposits or withdrawals |
| Technical Data | IP address, device type, browser, operating system | Collected automatically when you use the platform |
| Usage Data | Pages visited, games played, session duration, bet history | Collected automatically through platform activity |
| Communications Data | Support chat logs, emails sent to dkok | Collected when you contact dkok support |
dkok does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
Every piece of data dkok collects is used for a specific, legitimate purpose. We do not use your data in ways that are unrelated to operating the dkok platform or fulfilling our legal obligations. Here is how dkok uses the data it collects:
dkok processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
Where dkok relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting [email protected] or updating your account preferences.
dkok does not sell your personal data to third parties. However, in order to operate the platform effectively and comply with legal requirements, dkok may share your data with the following categories of recipients:
All third parties with whom dkok shares data are required to handle that data in accordance with applicable privacy laws and dkok's data protection standards.
dkok uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help dkok recognise you, remember your preferences, and understand how you use the platform.
dkok uses the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the dkok platform.
dkok takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While dkok takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect your dkok account has been compromised, contact [email protected] immediately.
dkok retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The specific retention period depends on the type of data and the reason it was collected:
When data is no longer required, dkok securely deletes or anonymises it so that it can no longer be associated with you as an individual.
As a dkok user, you have the following rights in relation to your personal data. dkok is committed to honouring these rights promptly and without unnecessary barriers:
To exercise any of these rights, contact dkok at [email protected]. We will respond to your request within a reasonable timeframe. In some cases, we may need to verify your identity before processing your request.
dkok is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on dkok or provide any personal information to us.
If dkok becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on dkok, please contact [email protected] so we can investigate and take appropriate action.
dkok uses age verification checks during registration and reserves the right to request proof of age at any time. Accounts that cannot be verified as belonging to an adult will be suspended.
dkok may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
We encourage you to review this Privacy Policy periodically. For significant changes, dkok will make reasonable efforts to notify registered users via email before the changes take effect. Continued use of the dkok platform after any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how dkok handles your personal data, please get in touch with our support team. We take privacy queries seriously and will respond as quickly as possible.
You can also find answers to common questions on the FAQ page, or review the full Terms and Conditions for more information about your relationship with dkok.
Now that you know exactly how dkok handles your data, you can play knowing your information is in safe hands. Register today and experience a platform built on transparency, security, and trust.